top of page

TERMS & CONDITIONS 

Effective Date: January 1, 2025

Welcome to Coach Frazier LLC. By booking a lesson, participating in a group trip, or engaging with any of our services, you agree to the following Terms and Conditions. Please read them carefully.


1. Booking and Payment

Private and Group Lessons

  • All lessons must be booked in advance through our website, email, or direct contact.

  • Full payment is required at the time of booking unless otherwise agreed.

  • Payment methods accepted: [venmo, credit/debit card, or cash].


2. Cancellation & Refund Policy

Private and Group Lessons

  • Cancellations must be made at least [24 hours] before the scheduled lesson to receive a full refund or reschedule.

  • Cancellations made less than [24 hours] in advance will be charged in full.

  • If a lesson is canceled due to bad weather, we will reschedule or offer a credit.


Group Trips & Experiences

  • Full payment must be made upon booking

  • Cancellations made [7 days] before the trip may receive a partial refund, minus administrative fees.

  • No refunds for cancellations made within [3 days] of the trip date.


3. Participant Responsibilities

  • Participants must arrive on time for lessons and trips.

  • Proper tennis attire and equipment are required.

  • We are not responsible for injuries, lost belongings, or failure to comply with safety instructions.

 

4. Liability Waiver

  • Tennis involves physical activity that may result in injury. By booking, you acknowledge the risks and agree that we are not liable for any injuries sustained during lessons, training, or trips.

  • For group trips, we are not responsible for unforeseen events, cancellations due to weather, or third-party service failures.

 

5. Code of Conduct

  • We maintain a respectful and inclusive environment. Any participant displaying inappropriate behavior, including harassment or violation of safety guidelines, may be removed without a refund.

 

6. Changes to Terms & Conditions

  • We reserve the right to update these Terms and Conditions at any time. Continued use of our services after changes implies acceptance.

 

For any questions or concerns, please contact us at info@coachfraziertennis.com

bottom of page